Store Policy

Effective Date: December 6, 2025

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Information We Collect

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We collect information necessary to process and fulfill your orders:

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• Contact details (name, email, phone, shipping address)

• Payment information (processed securely, not stored)

• Order history and communication preferences

 

How We Use Your Information

 

Your information is used to:​

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• Process and ship your orders

• Provide customer support

• Send order confirmations and shipping updates

• Share product updates and promotions (with your consent)

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Your Privacy Rights

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You can:

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• Opt out of marketing emails anytime (via unsubscribe link)

• Request your data be deleted by contacting us

• Update your account preferences at any time

 

We never sell or rent your personal information to third parties.

 

Payment Security

 

All transactions are encrypted using industry-standard SSL technology. We do not store credit card information after your order is processed. Your payment data is handled by secure, PCI-compliant payment processors.

 

Cookies & Tracking

 

Our website uses cookies to improve your shopping experience and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work properly.

 

Shipping & Returns

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• We ship to the 48 contiguous United States

• Orders typically ship within 3 business days

• Returns accepted within 30 days in new, unused condition

• Contact us for damaged or incorrect items—we'll make it right

 

Third-Party Services

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We use trusted third-party services for:​

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• Payment processing (credit card companies)

• Website hosting and analytics

• Email communications

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These partners are bound by their own privacy policies and security standards.

 

Children's Privacy

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We do not knowingly collect personal information from children.

 

California Privacy Rights

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California residents have additional rights under CCPA, including the right to know what personal information we collect and request deletion. Contact us to exercise these rights.

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Changes to This Policy

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We may update this policy as our business evolves. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of any changes.

 

Contact Us

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Questions about this policy or your data?

 

Club Volleyball Gear
4961 Cabrillo Pt.
Discovery Bay, CA 94505
Phone: (408) 515-5878
Email: mnydam@clubvolleyballgear.com

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